FAQ's

PROGLASSES is a brand operated by RFR Solutions. RFR Solutions is the legal business entity responsible for operating the website, processing orders, handling payments, and providing customer support.

PROGLASSES is operated by RFR Solutions. If you purchase from our website, your credit or debit card statement may display RFR Solutions as the billing descriptor. This is our registered legal business name used for payment processing.

Yes, we offer free standard shipping on all orders within the USA.

Standard shipping takes 4–7 business days within the United States.

Orders are processed within 1–2 business days before shipping.

At this time, PROGLASSES ships only within the United States.

Once your order ships, you will receive a tracking number via email to monitor your delivery.

If your order hasn’t arrived within the expected timeframe, please contact our support team at support@proglasses.us and we’ll assist you promptly.

You can return your PROGLASSES order within our standard return period. Once your return is received, inspected, and approved, your refund will be processed to your original payment method. The full process can take up to 30 days, but most returns are completed within 15 to 20 days when all required information is provided correctly.

Return shipping costs depend on the reason for your return. If your claim or complaint is approved, we will reimburse your return shipping costs up to a maximum of approximately $5 (or equivalent). If you are returning an item during the standard cancellation period without any defect, you are responsible for the return shipping costs.

To get started with your return and refund, please visit our Returns & Refunds Policy page. We recommend carefully reading the policy before submitting your request. Once you understand the requirements, log in to your PROGLASSES account and submit your return request.

We do not offer exchanges. If you would like a different product, you may place a new order at any time through https://proglasses.us/. All returns are processed as refunds only after approval.

Refunds are processed only after your returned item has been received, inspected, and approved. Once approved, refunds are issued to your original payment method. Please allow a few business days for the amount to appear. Most returns are completed within 15 to 20 days, but it may take up to 30 days.

Our support team typically responds within 24 to 48 hours on business days. If you have any questions regarding your return, please contact us at support@proglasses.us

Yes, all our sunglasses feature polarized lenses to reduce glare and enhance clarity.

Yes, every pair includes UV400 protection, blocking 100% of harmful UVA and UVB rays.

Our PROGLASSES sunglasses are made from a range of high-quality materials including TR90, polycarbonate (PC), aluminum, and alloy frames. Most styles feature TAC polarized lenses with UV400 protection for enhanced clarity and eye safety.

Our sunglasses are designed with a comfortable medium-to-large fit, suitable for most face shapes.

Use a microfiber cloth to gently clean the lenses and avoid harsh chemicals or rough materials.

Yes, each pair includes a protective case to keep your sunglasses safe when not in use.