Shipping and Delivery
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays).
Once your order is processed and shipped, you will receive a confirmation email with tracking information.
Shipping Time
We offer FREE Standard Shipping on all orders within the United States.
Standard Delivery Time: 4–7 business days
Shipping is available within the USA only.
Please note that delivery times may vary slightly during holidays or high-demand periods.
Order Tracking
Once your order has shipped, you will receive an email containing your tracking number. You can use this tracking number to monitor your shipment in real time.
If you do not receive tracking details within 3 business days, please contact our support team.
Shipping Address
Please ensure your shipping address is correct at checkout. PROGLASSES is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.
If you need to update your address, contact us immediately after placing your order.
Delayed or Lost Packages
While we work with reliable shipping carriers, occasional delays may occur due to weather, carrier issues, or peak seasons.
If your order has not arrived within the expected timeframe, please contact us at:
Our team will assist you promptly.
Damaged Items
If your sunglasses arrive damaged or defective, please contact us within 48 hours of delivery. We will arrange a replacement or solution at no additional cost.
Need Help?
For any shipping-related questions, feel free to reach out to our customer support team:
Response time: Within 24 hours
Please note that charges on your credit or debit card statement may appear as RFR Solutions, the legal business entity operating PROGLASSES.
